Info

 

Sizing and Fit

Please take note of our sizing recommendations on each of the product pages.

Feel free to contact us at info@hoppstudios.com if you're not sure or need more individual help!

 

Shipping

All orders are shipped within a few days. Shipping charges apply. 

We offer free shipping on one return or exchange per order, on orders within the U.S. See our return policy. 

For international orders, all shipping is at buyer's expense. We do not offer free return shipping on international orders. We recommend choosing DHL for reliable international shipping. 

After shipping an order, we are not responsible for any lost, stolen or unclaimed packages.

 

Returns / Exchanges

Click here for our return and exchange policy.

 

Where we sell

We are an e-commerce driven brand slowly expanding to select retailers throughout the U.S. See our current list of stockists. We also have special events or pop-ups where we can provide a more hands-on shopping experience. Sign up for our mailing list to stay informed!

   

Shoe Care

For nubuck or suede:

To remove dust, take either a dry towel or a shoe brush and lightly brush off the dust. To clean or remove a specific mark or area, use a rubber eraser to gently remove dirt or smudges, then brush the area lightly with a shoe brush. There are also sprays you can purchase to protect nubuck or suede against rain as well as stains. We recommend this spray. Use as directed.

For leather:

For scuff marks or smudges, use a moist wipe to remove them. If needed, we recommend this leather cleaner. Use as directed.

 

Shoe Components 

Our shoes feature leather or fabric uppers. Many of our shoes feature soles that are custom-molded and made of flexible, lightweight polyurethane that has a density that is resistant yet not quite as hard as wood or plastic. These soles also don't wear down!

Many of our styles also feature thick padding in the footbed as well as soft lining and arch support.

Drop us an email if you would like to know any more information about our shoes.

 

Contact us!

If you have any other questions, feel free to contact us at info@hoppstudios.com