We accept returns up to 14 days upon receipt of shipment unless indicated as final sale. All sale merchandise is final sale and is not eligible for return or exchange.
We ask that items are returned un-worn and un-damaged. HOPP reserves the right to refuse a return if the merchandise does not meet the return policy requirements.
As we want to make sure you're happy with your purchase, we offer free shipping on one return or exchange per order unless the item is listed as final sale. If a second exchange is desired, buyer must pay for shipping fees and an outbound shipping charge will apply. Please note, your original shipping charge is not refunded.
For eligible returns and exchanges, email us at firstname.lastname@example.org for a courtesy return shipping label and instructions to process the return or exchange.
For any purchased items that are now on sale, we will gladly honor a price adjustment if you contact us within 14 days of the original date of shipment. This does not apply to items purchased with a limited-time discount code.